July 5, 2023
It has come to our attention that a limited number of ZED 12 ski touring bindings have a release value (RV) indicator that does not correspond to the number shown in the RV indicator window. For this reason, we are recommending that ZED 12 bindings with a SERIAL NUMBER WITHIN THE RANGE BELOW be inspected and serviced or returned, if necessary.
If you are using ZED 12 bindings, please follow the Inspection Guidelines and determine if your bindings are affected.
INSPECTION GUIDELINES:
STEP 1: determine if RV indicator is GREEN or WHITE.
Picture A shows a binding with a GREEN RV indicator.
Picture B shows a binding with a WHITE RV indicator.
If your ZED 12 binding has a WHITE RV indicator, the bindings are not affected. No action necessary.
If your ZED 12 binding has a GREEN RV indicator, follow STEP 2.
STEP 2: Determine if the ZED 12 binding serial number falls in the range.
The affected ZED 12 serial numbers fall within this range:
- 6H21-02902 to 6H21-12001
- 6H22-00001 to 6H22-02252
HOW TO FIND THE SERIAL NUMBER ON THE ZED 12 BINDING:
The serial number can be found under heel turret (Pictures C and D) or on the bottom of packaging box (Picture E). It is not necessary to remove the bindings from the skis to see the serial number.
RETURN PROCESS:
If you determine you have a ZED 12 that is affected, and you have determined it has not already been serviced (It falls within the impacted serial number AND has a green indicator), please fill out our Warranty Form.
G3 will provide specific instructions to ensure your issue is serviced.
G3 is a proud member of the backcountry ski community and a leader within the touring binding segment. We have been designing, manufacturing and assembling bindings in Canada for over a decade and we continue to improve our industry-leading calibration and tracking process.
We strive for innovation and the opportunity to amplify our customer’s exhilarating outdoor experiences. We apologize for the inconvenience and appreciate your understanding.
— The G3 Team